/* public/css/portal.css — Sercon Customer Portal */
:root{
  --y:#F3C029; --y-600:#D9A812; --y-50:#FFF8DD;
  --ink:#14171C; --ink-2:#1E252D; --ink-3:#2A333D;
  --teal:#2D6E7E; --teal-2:#38869A; --teal-50:#E4F1F4;
  --text:#1F2933; --slate:#5B6775; --muted:#8793A0; --line:#E1E6EC; --bg:#F4F6F8; --white:#fff;
  --ok:#15803D; --ok-50:#E3F6EC; --bad:#C0392B; --bad-50:#FDECEA;
  --radius:14px; --shadow:0 4px 18px rgba(20,23,28,.07);
  --fd:'Archivo',system-ui,sans-serif; --fb:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{overflow-x:hidden;font-family:var(--fb);background:var(--bg);color:var(--text);font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}
[hidden]{display:none!important}
button{font-family:inherit;cursor:pointer}
input,select,textarea{font-family:inherit;font-size:15px;color:var(--text)}
a{color:var(--teal);font-weight:600;text-decoration:none}
a:hover{color:var(--ink)}
svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.wrap{max-width:1100px;margin:0 auto;padding:0 20px}
.muted{color:var(--muted)} .small{font-size:13px} .mt{margin-top:16px} .mb{margin-bottom:28px} .r{text-align:right}

/* Logo badge (official logo sits on its yellow plate) */
.logo-badge{display:inline-flex;background:var(--y);border-radius:10px;padding:5px 7px;box-shadow:0 6px 18px rgba(0,0,0,.25)}
.logo-badge img{display:block;height:34px;width:auto}
.logo-badge.lg{border-radius:14px;padding:9px 12px}
.logo-badge.lg img{height:68px}
.logo-badge.sm img{height:30px}

/* Buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:11px;padding:13px 22px;font-weight:700;font-size:14.5px;letter-spacing:.2px;transition:transform .08s,background .15s,box-shadow .15s;text-decoration:none}
.btn:active{transform:scale(.98)}
.btn[disabled]{opacity:.65;cursor:wait}
.btn-brand{background:var(--y);color:var(--ink);box-shadow:0 2px 0 var(--y-600)}
.btn-brand:hover{background:#f7cb45;color:var(--ink)}
.btn-ink{background:var(--ink);color:#fff}
.btn-ink:hover{background:#000;color:var(--y)}
.btn-ghost{background:transparent;color:#fff;border:1.5px solid rgba(255,255,255,.45)}
.btn-ghost:hover{border-color:#fff;color:#fff}
.btn-outline{background:#fff;color:var(--ink);border:1.5px solid var(--line)}
.btn-outline:hover{border-color:var(--ink)}
.btn-ok{background:var(--ok);color:#fff}
.btn-bad{background:#fff;color:var(--bad);border:1.5px solid #F2B8B0}
.btn-block{width:100%}
.btn.sm{padding:9px 16px;font-size:13.5px}
.link{background:none;border:0;color:var(--teal);font-weight:700;font-size:13.5px}
.link.danger{color:var(--bad)}

/* Forms */
.f{margin-bottom:16px}
.f label,.steps-form label{display:block;font-size:12.5px;font-weight:700;letter-spacing:.3px;color:#46525F;margin-bottom:6px}
.f input,.f select,.f textarea,.steps-form input,.steps-form select,.steps-form textarea,.reply textarea,.combo input{width:100%;border:1.5px solid var(--line);border-radius:10px;padding:12px 14px;background:#fff;transition:border .15s,box-shadow .15s}
.f input:focus,.f select:focus,.f textarea:focus,.steps-form input:focus,.steps-form select:focus,.steps-form textarea:focus,.reply textarea:focus{outline:0;border-color:var(--teal-2);box-shadow:0 0 0 3px rgba(56,134,154,.15)}
select:disabled{background:#F7F8FA;color:var(--muted)}
textarea{resize:vertical;min-height:96px}
.req{color:var(--bad)}
.hint{display:block;font-size:12px;color:var(--muted);margin-top:5px}
.hint.light{color:#9FB0BF}
.pwrow{position:relative}
.pwrow input{padding-right:48px}
.pw-eye{position:absolute;right:6px;top:50%;transform:translateY(-50%);border:0;background:none;color:var(--slate);width:38px;height:38px;border-radius:8px;display:flex;align-items:center;justify-content:center}
.pw-eye:hover{background:var(--bg);color:var(--ink)}
.pw-eye.on{color:var(--teal)}
.formgrid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.formgrid .full,.addr-grid-portal .full{grid-column:1/-1}
.formgrid.pad{padding:24px 24px 4px}
.addr-grid-portal{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.addr-grid-portal label small{font-weight:500;color:var(--muted)}
.subhead{font-size:11.5px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;color:var(--teal);margin:8px 0 12px;display:flex;align-items:center;gap:10px}
.subhead::after{content:"";flex:1;height:1px;background:var(--line)}
.check{display:flex;gap:10px;align-items:flex-start;font-size:13.5px;color:var(--slate);margin:4px 0 18px;cursor:pointer}
.check input{margin-top:3px;width:17px;height:17px;accent-color:var(--teal);flex:0 0 17px}

/* ================= AUTH ================= */
#authView{min-height:100vh;display:flex;flex-direction:column}
.auth-split{flex:1;display:grid;grid-template-columns:1fr 1.05fr;min-height:0}
.auth-brand{position:relative;overflow:hidden;color:#fff;padding:56px 56px 36px;display:flex;flex-direction:column;justify-content:space-between;
  background:radial-gradient(900px 500px at -10% -10%,#23414B 0%,transparent 60%),linear-gradient(155deg,#12171D 0%,#161E26 55%,#1B2C33 100%)}
.auth-brand::after{content:"";position:absolute;right:-150px;bottom:-150px;width:440px;height:440px;border-radius:50%;background:radial-gradient(circle,rgba(243,192,41,.22),transparent 65%)}
.ab-top{position:relative;z-index:1}
.auth-brand h1{font-family:var(--fd);font-weight:800;font-size:clamp(28px,3.2vw,40px);line-height:1.12;margin:40px 0 14px;max-width:470px;letter-spacing:-.4px}
.auth-brand h1 em{font-style:normal;color:var(--y)}
.auth-brand p{color:#B3C0CC;max-width:430px}
.ab-points{list-style:none;margin-top:32px;display:flex;flex-direction:column;gap:16px}
.ab-points li{display:flex;gap:13px;align-items:flex-start;font-size:14px;color:#D2DCE5}
.ab-points b{display:block;color:#fff;font-weight:700}
.ab-points .ic{width:38px;height:38px;flex:0 0 38px;border-radius:10px;background:rgba(243,192,41,.12);border:1px solid rgba(243,192,41,.35);color:var(--y);display:flex;align-items:center;justify-content:center}
.ab-foot{position:relative;z-index:1;font-size:12px;color:#75838F;margin-top:36px}
.auth-form{background:#fff;display:flex;align-items:flex-start;justify-content:center;padding:56px 28px;overflow-y:auto}
.auth-card{width:100%;max-width:410px;margin:auto 0}
.auth-card.wide{max-width:620px}
.auth-card .eyebrow{font-size:12px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--teal)}
.auth-card h2{font-family:var(--fd);font-weight:800;font-size:28px;letter-spacing:-.3px;margin:6px 0 4px;color:var(--ink)}
.auth-card .sub{color:var(--slate);font-size:14px;margin-bottom:26px}
.aux-row{display:flex;justify-content:space-between;align-items:center;font-size:13.5px;margin:-4px 0 20px}
.alt{text-align:center;font-size:14px;color:var(--slate);margin-top:22px}
.mobile-only{display:none}

/* ================= APP ================= */
.topbar{position:sticky;top:0;z-index:50;background:var(--ink);color:#fff;box-shadow:0 2px 12px rgba(0,0,0,.25)}
.hwrap{display:flex;align-items:center;gap:14px;padding-top:12px;padding-bottom:12px}
.brand{display:flex;align-items:center;gap:12px;flex:1;min-width:0;color:#fff}
.brand-t b{display:block;font-family:var(--fd);font-size:17px;letter-spacing:.2px;line-height:1.1}
.brand-t small{display:block;color:#9AA7B4;font-size:11px;letter-spacing:1.2px;text-transform:uppercase;font-weight:600}
.brand:hover{color:#fff}
.userchip{display:flex;align-items:center;gap:8px}
.uc-btn{display:flex;align-items:center;gap:9px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.14);color:#fff;padding:5px 12px 5px 5px;border-radius:99px;text-align:left}
.uc-btn:hover{background:rgba(255,255,255,.12)}
.avatar{width:30px;height:30px;border-radius:50%;background:var(--y);color:var(--ink);font-weight:800;display:flex;align-items:center;justify-content:center;font-size:12px}
.uc-name b{display:block;font-size:12.5px;font-weight:600;line-height:1.15;max-width:160px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.uc-name i{font-style:normal;font-size:10.5px;color:#9AA7B4}
.signout{display:inline-flex;align-items:center;gap:7px;color:#fff;background:rgba(192,57,43,.18);border:1px solid rgba(241,165,165,.45);padding:8px 14px;border-radius:99px;font-size:13px;font-weight:700}
.signout:hover{background:#C0392B;color:#fff;border-color:#C0392B}
.signout svg{width:17px;height:17px}
.tabs{background:#fff;border-bottom:1px solid var(--line)}
.nwrap{display:flex;overflow-x:auto;scrollbar-width:none}
.nwrap::-webkit-scrollbar{display:none}
.tab{border:0;background:none;padding:14px 16px;font-size:14px;font-weight:600;color:var(--slate);border-bottom:3px solid transparent;white-space:nowrap;display:flex;align-items:center;gap:6px}
.tab:hover{color:var(--ink)}
.tab.active{color:var(--ink);border-bottom-color:var(--y)}
.nbadge{background:var(--bad);color:#fff;font-size:10.5px;padding:2px 7px;border-radius:10px;font-weight:700}
.nbadge.warn{background:var(--y);color:var(--ink)}
.main{padding-top:26px;padding-bottom:60px;min-height:60vh}
.panel{display:none}
.panel.active{display:block;animation:fade .25s ease}
@keyframes fade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

.hero{background:linear-gradient(120deg,var(--ink) 0%,#1E2A33 62%,#23414B 100%);border-radius:var(--radius);color:#fff;padding:32px 30px;position:relative;overflow:hidden}
.hero::after{content:"";position:absolute;right:-70px;top:-70px;width:300px;height:300px;border-radius:50%;background:radial-gradient(circle,rgba(243,192,41,.22),transparent 65%);pointer-events:none}
.hero .eyebrow{font-size:11px;letter-spacing:1.8px;text-transform:uppercase;color:var(--y);font-weight:700}
.hero h2{font-family:var(--fd);font-weight:800;font-size:clamp(23px,3.4vw,30px);margin-top:6px;position:relative;z-index:1}
.hero p{color:#B3C0CC;margin-top:8px;max-width:560px;position:relative;z-index:1}
.hero .cta{margin-top:20px;display:flex;gap:10px;flex-wrap:wrap;position:relative;z-index:2}
.hero.slim{padding:28px 30px 30px;overflow:visible}
.hero.slim::after{right:0;top:0;width:220px;height:220px;border-radius:0 var(--radius) 0 100%}
.notice{margin-top:14px;background:var(--teal-50);border:1px solid #C6E0E6;color:#1C4B56;border-radius:12px;padding:13px 16px;font-size:14px}
.notice.warn{background:var(--y-50);border-color:#F1D98A;color:#5C4700}
.active-jo{margin-top:16px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px 22px;display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.aj-ic{width:46px;height:46px;flex:0 0 46px;border-radius:12px;background:var(--teal-50);display:flex;align-items:center;justify-content:center;font-size:21px}
.aj-main{flex:1;min-width:220px}
.aj-main b{font-family:var(--fd);font-size:16px}
.aj-main p{font-size:13px;color:var(--slate);margin-top:2px}
.minirail{flex:1 1 200px;min-width:180px}
.mr-track{height:7px;border-radius:99px;background:var(--line);overflow:hidden}
.mr-fill{height:100%;border-radius:99px;background:linear-gradient(90deg,var(--teal-2),var(--teal))}
.minirail p{font-size:11.5px;color:var(--teal);font-weight:700;margin-top:6px}
.aj-link{white-space:nowrap}
.sect{margin-top:32px}
.sect-h{display:flex;align-items:baseline;gap:10px;margin-bottom:14px;flex-wrap:wrap}
.sect-h h3{font-family:var(--fd);font-weight:800;font-size:20px;color:var(--ink)}
.sect-h span{font-size:13px;color:var(--slate)}
.quick{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px}
.qtile{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px;text-align:left;transition:transform .12s,border-color .15s}
.qtile:hover{transform:translateY(-2px);border-color:var(--y)}
.qi{width:40px;height:40px;border-radius:11px;background:var(--y-50);display:flex;align-items:center;justify-content:center;font-size:19px;margin-bottom:12px}
.qtile b{font-family:var(--fd);font-size:15px;display:block;color:var(--ink)}
.qtile p{font-size:12.5px;color:var(--slate);margin-top:3px}
.svc{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:16px}
.svc-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}
.svc-band{height:6px;background:var(--y)} .svc-band.teal{background:var(--teal)} .svc-band.ink{background:var(--ink)}
.svc-in{padding:18px 20px}
.svc-in .si{font-size:24px}
.svc-in b{font-family:var(--fd);font-size:16px;display:block;margin-top:8px;color:var(--ink)}
.svc-in p{font-size:13px;color:var(--slate);margin-top:5px}
.pwa{margin-top:34px;background:linear-gradient(120deg,#1E2A33,#23414B);border-radius:var(--radius);color:#fff;padding:22px 24px;display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.pwa .ic{width:50px;height:50px;border-radius:13px;background:rgba(255,255,255,.1);display:flex;align-items:center;justify-content:center;font-size:24px}
.pwa div{flex:1;min-width:200px}
.pwa h4{font-family:var(--fd);font-size:17px}
.pwa p{font-size:13px;color:#B3C0CC}

.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.card.pad,.pad{padding:22px 24px}
.card-h{font-family:var(--fd);font-weight:700;font-size:16px;color:var(--ink);padding:18px 24px;border-bottom:1px solid var(--line)}
.card-h.flat{padding:0 0 8px;border:0}
.form-foot{padding:4px 24px 24px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}

/* Booking form (numbered order 1-8) */
.steps-form{list-style:none;display:grid;grid-template-columns:1fr 1fr;gap:20px 22px;padding:26px}
.steps-form li.full{grid-column:1/-1}
.steps-form label{display:flex;align-items:center;gap:9px}
.num{width:24px;height:24px;border-radius:50%;background:var(--ink);color:var(--y);font-size:12px;font-weight:800;display:inline-flex;align-items:center;justify-content:center;flex:0 0 24px}
.two{display:grid;grid-template-columns:1.3fr 1fr;gap:10px}
.slots{display:flex;gap:10px}
.slot-btn{flex:1;background:#fff;color:var(--ink);border:1.5px solid var(--line);font-size:13.5px;font-weight:700;padding:10px 12px;border-radius:10px;transition:all .15s;text-align:center;line-height:1.3}
.slot-btn small{display:block;font-weight:500;color:var(--muted);font-size:11.5px}
.slot-btn:hover:not([disabled]){border-color:var(--teal-2)}
.slot-btn.selected{background:var(--teal);color:#fff;border-color:var(--teal)}
.slot-btn.selected small{color:#D6EBF0}
.slot-btn[disabled]{background:#F5F6F8;color:#A9B3BD;cursor:not-allowed;text-decoration:line-through}
.exact-time{margin-top:10px;border-color:var(--teal-2)!important;background:#F2F9FB!important;font-weight:600}
.submit-row{display:flex;flex-direction:column;gap:12px}
.addr-note{font-size:13px;color:var(--slate);background:var(--bg);border-radius:10px;padding:11px 14px}

/* Service status combobox */
.combo{position:relative;max-width:600px;margin-top:20px;z-index:5}
.combo input{padding:15px 50px 15px 16px;font-size:15.5px;font-weight:600;border:0;box-shadow:0 6px 18px rgba(0,0,0,.25)}
.combo input:focus{outline:3px solid var(--y)}
.combo-toggle{position:absolute;right:8px;top:50%;transform:translateY(-50%);border:0;background:var(--bg);width:36px;height:36px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:var(--ink)}
.combo-list{position:absolute;left:0;right:0;top:calc(100% + 6px);background:#fff;border-radius:12px;box-shadow:0 16px 40px rgba(0,0,0,.25);list-style:none;max-height:300px;overflow-y:auto;color:var(--text);padding:6px}
.combo-list li{padding:10px 12px;border-radius:8px;cursor:pointer;display:flex;justify-content:space-between;gap:10px;font-size:14px}
.combo-list li:hover,.combo-list li.hl{background:var(--y-50)}
.combo-list li small{color:var(--muted);white-space:nowrap}
.combo-list .none{color:var(--muted);cursor:default}

.status-card{margin-top:22px;overflow:hidden}
.sc-head{display:flex;flex-wrap:wrap;gap:14px;justify-content:space-between;align-items:center;padding:20px 24px;border-bottom:1px solid var(--line);background:#FAFBFC}
.sc-head .jo{font-family:var(--fd);font-weight:800;font-size:21px;color:var(--ink)}
.sc-head .jo small{display:block;font-family:var(--fb);font-size:13px;font-weight:500;color:var(--slate)}
.badge{display:inline-flex;align-items:center;gap:7px;background:var(--teal-50);color:var(--teal);font-weight:700;font-size:12.5px;padding:6px 13px;border-radius:99px;letter-spacing:.3px}
.badge.done{background:var(--ok-50);color:var(--ok)} .badge.bad{background:var(--bad-50);color:var(--bad)}
.badge .dot{width:8px;height:8px;border-radius:50%;background:currentColor;animation:pulse 1.6s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(45,110,126,.45)}70%{box-shadow:0 0 0 8px rgba(45,110,126,0)}100%{box-shadow:0 0 0 0 rgba(45,110,126,0)}}
.sc-body{padding:26px 24px}
.rail{position:relative;margin:4px 0 8px}
.rail-line,.rail-fill{position:absolute;top:18px;left:10%;right:10%;height:6px;border-radius:99px;background:var(--line)}
.rail-fill{right:auto;background:linear-gradient(90deg,var(--teal-2),var(--teal));transition:width 1s cubic-bezier(.6,0,.2,1)}
.rsteps{position:relative;display:flex;justify-content:space-between}
.rstep{flex:1;text-align:center;min-width:0}
.rstep .node{width:42px;height:42px;margin:0 auto;border-radius:50%;background:#fff;border:3px solid var(--line);display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:800;color:#A9B4BF;position:relative;z-index:2}
.rstep.done .node{border-color:var(--teal);background:var(--teal);color:#fff}
.rstep.now .node{border-color:var(--y);background:var(--y-50);color:#7A5C00;box-shadow:0 0 0 6px rgba(243,192,41,.2)}
.rstep p{font-size:12px;font-weight:700;margin-top:9px;color:#93A0AD}
.rstep small{display:block;font-size:10.5px;color:#B4BEC8;font-weight:500}
.rstep.done p,.rstep.now p{color:var(--ink)}
.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin-top:24px}
.info{background:var(--bg);border:1px solid var(--line);border-radius:11px;padding:12px 14px}
.info b{display:block;font-size:10.5px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);margin-bottom:3px}
.info span{font-weight:600;font-size:14px;word-break:break-word}
.info.full{grid-column:1/-1}
.quote-box{margin-top:22px;border:2px solid var(--y);border-radius:14px;overflow:hidden}
.quote-box .qh{background:var(--y-50);padding:14px 18px;display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;align-items:center}
.quote-box .qh b{font-family:var(--fd);font-size:16px}
.quote-box table{width:100%}
.quote-actions{padding:16px 18px;display:flex;gap:10px;flex-wrap:wrap;align-items:center;border-top:1px solid var(--line)}
.quote-actions textarea{flex:1 1 100%;min-height:60px;border:1.5px solid var(--line);border-radius:10px;padding:10px 12px}
.timeline{list-style:none;margin-top:10px}
.timeline li{position:relative;padding:0 0 14px 22px;border-left:2px solid var(--line);margin-left:6px}
.timeline li::before{content:"";position:absolute;left:-7px;top:3px;width:12px;height:12px;border-radius:50%;background:#fff;border:3px solid var(--teal)}
.timeline li:last-child{border-left-color:transparent}
.timeline .t-meta{font-size:12px;color:var(--muted)}
.timeline .t-body{font-size:14px;white-space:pre-line}

table{width:100%;border-collapse:collapse;font-size:14px}
th{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);text-align:left;padding:12px 16px;border-bottom:1px solid var(--line);background:#FAFBFC;white-space:nowrap}
td{padding:13px 16px;border-bottom:1px solid #EEF1F4;vertical-align:top}
tr:last-child td{border-bottom:0}
tbody tr:hover{background:#FBFCFD}
td.empty{text-align:center;color:var(--muted);padding:26px}
.tblwrap{overflow-x:auto}
.mono{font-weight:700;letter-spacing:.3px;white-space:nowrap}
.pill{display:inline-block;font-size:11.5px;font-weight:700;padding:4px 11px;border-radius:99px;white-space:nowrap}
.pill.done{background:var(--ok-50);color:var(--ok)}
.pill.active{background:var(--teal-50);color:var(--teal)}
.pill.pending{background:var(--y-50);color:#7A5C00}
.jo-link{border-bottom:1.5px dashed var(--teal)}
details.card summary{cursor:pointer;list-style:none}
details.card summary::-webkit-details-marker{display:none}
details.card summary::before{content:"▸ ";color:var(--teal)}
details[open].card summary::before{content:"▾ "}
details.card .tblwrap{margin-top:12px}

/* Inbox threads */
.threads .thread{border-bottom:1px solid var(--line)}
.threads .thread:last-child{border-bottom:0}
.th-head{width:100%;background:none;border:0;text-align:left;padding:18px 22px;display:flex;flex-direction:column;gap:3px}
.th-head:hover{background:#FBFCFD}
.th-title{font-family:var(--fd);font-weight:700;font-size:15.5px;color:var(--ink)}
.th-meta{font-size:12px;color:var(--muted)}
.th-prev{font-size:13.5px;color:var(--slate);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.thread.unread{background:#FFFCF0}
.thread.unread .th-prev{color:var(--ink);font-weight:600}
.newtag{background:var(--bad);color:#fff;font-size:9.5px;padding:3px 7px;border-radius:6px;margin-right:8px;font-weight:800;letter-spacing:.5px;vertical-align:middle;font-family:var(--fb)}
.th-body{padding:4px 22px 20px;display:flex;flex-direction:column;gap:12px}
.msg{max-width:82%}
.msg .m-meta{font-size:11.5px;color:var(--muted);margin-bottom:4px}
.msg .m-body{padding:11px 14px;border-radius:14px;font-size:14px;white-space:pre-line}
.msg.staff,.msg.sys{align-self:flex-start}
.msg.staff .m-body{background:#fff;border:1px solid var(--line);border-top-left-radius:4px}
.msg.sys .m-body{background:var(--teal-50);border:1px solid #C6E0E6;border-top-left-radius:4px}
.msg.mine{align-self:flex-end;text-align:right}
.msg.mine .m-body{background:var(--ink);color:#fff;border-top-right-radius:4px;text-align:left}
.reply{margin-top:6px;background:var(--bg);border-radius:12px;padding:12px}
.reply textarea{min-height:64px;margin-bottom:8px}
.reply-row{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap}
.empty.big{text-align:center;padding:44px 20px;color:var(--muted);font-size:32px}
.empty.big p{font-size:14px;margin-top:10px}

.stars{display:flex;gap:6px;font-size:36px;padding:4px 0}
.star{cursor:pointer;color:#D8DFE6;transition:transform .1s,color .15s;user-select:none}
.star:hover{transform:scale(1.15)}
.star.on{color:var(--y)}
.cards3{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px}
.ann{padding:20px;display:flex;flex-direction:column;gap:8px}
.ann .tag{align-self:flex-start;font-size:10.5px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;color:#7A5C00;background:var(--y-50);padding:4px 10px;border-radius:99px}
.ann h4{font-family:var(--fd);font-size:16px;color:var(--ink)}
.ann p{font-size:13.5px;color:var(--slate)}
.profile-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:18px;align-items:start}

/* Footer */
.site-footer{background:var(--ink);color:#B3C0CC;margin-top:auto;font-size:13.5px}
.fgrid{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:28px;padding-top:34px;padding-bottom:26px}
.fcol{display:flex;flex-direction:column;gap:8px}
.fcol h5{font-family:var(--fd);color:#fff;font-size:14px;letter-spacing:.3px;margin-bottom:4px}
.fcol a{color:#D2DCE5;font-weight:500}
.fcol a:hover{color:var(--y)}
.brandcol p{margin-top:8px}
.fcol .logo-badge{align-self:flex-start}
.fbottom{border-top:1px solid rgba(255,255,255,.08);display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;padding-top:14px;padding-bottom:18px;font-size:12px;color:#7E8B97}
.fbottom a{color:#B3C0CC;font-weight:500}
.is-auth .site-footer{margin-top:0}

/* Modal */
.modal-overlay{position:fixed;inset:0;background:rgba(14,18,23,.62);display:none;align-items:center;justify-content:center;z-index:100;padding:18px}
.modal-overlay.show{display:flex;animation:fade .2s ease}
.modal-content{background:#fff;border-radius:var(--radius);width:100%;max-width:640px;max-height:92vh;display:flex;flex-direction:column;box-shadow:0 20px 50px rgba(0,0,0,.3);overflow:hidden}
.modal-header{background:var(--ink);color:#fff;padding:18px 22px;display:flex;justify-content:space-between;align-items:center;border-bottom:3px solid var(--y)}
.modal-header h4{font-family:var(--fd);font-size:18px}
.modal-close{background:none;border:none;color:#fff;font-size:28px;line-height:1;opacity:.75}
.modal-close:hover{opacity:1}
.modal-body{padding:22px;overflow-y:auto}
.modal-body .info-grid{margin-top:0}
.modal-body p{margin-bottom:10px}

#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(120px);visibility:hidden;background:var(--ink);color:#fff;padding:13px 22px;border-radius:99px;font-size:14px;font-weight:600;box-shadow:0 8px 24px rgba(0,0,0,.35);transition:transform .3s;z-index:200;display:flex;gap:9px;align-items:center;max-width:calc(100% - 32px)}
#toast.show{transform:translateX(-50%) translateY(0);visibility:visible}
#toast.err{background:var(--bad)}
#toast .tick{color:var(--y)}
#toast.err .tick{color:#fff}

@media(max-width:900px){
  .auth-split{grid-template-columns:1fr}
  .auth-brand{display:none}
  .mobile-only{display:inline-flex;margin-bottom:18px}
  .auth-form{padding:30px 20px 40px}
  .profile-grid{grid-template-columns:1fr}
  .fgrid{grid-template-columns:1fr 1fr}
  .brandcol{grid-column:1/-1}
}
@media(max-width:640px){
  .wrap{padding:0 14px}
  .uc-name{display:none}
  .uc-btn{padding:4px}
  .signout{padding:7px 11px;font-size:12.5px}
  .brand-t{display:none}
  .formgrid,.addr-grid-portal,.steps-form{grid-template-columns:1fr}
  .steps-form{padding:20px}
  .hero,.hero.slim{padding:24px 20px}
  .rstep small{display:none}
  .rstep p{font-size:10.5px}
  .rstep .node{width:34px;height:34px;font-size:13px}
  .rail-line,.rail-fill{top:14px}
  .msg{max-width:94%}
  .fgrid{grid-template-columns:1fr}
  th,td{padding:11px 12px}
}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}